Terms of Service

1. Introduction

Welcome to MePlus Gem. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using our services.

2. Definitions

• “We,” “Us,” “Our”: Refers to MePlus Gem.
• “You,” “Your”: Refers to the user or customer of our website and services.

3. Use of the Website

You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of MePlus Gem or its content suppliers and is protected by Australian and international copyright laws. Unauthorised use of this content is prohibited.

5. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur. If we discover an error in the availability or price of any goods you have ordered, we will inform you as soon as possible and provide the option to reconfirm or cancel your order.

6. Orders and Payments

By placing an order, you are offering to purchase a product subject to these terms. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order. Payment must be made at the time of ordering, and we accept various payment methods as indicated on our website.

7. Delivery

We aim to dispatch products within the timeframes specified on our website. However, delivery times are estimates and not guarantees. We are not liable for any delays in delivery caused by circumstances beyond our control.

8. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange, provided the item is in its original condition and packaging. Custom-made or personalised items may not be eligible for return unless faulty. For more details, please refer to our Returns Policy.

9. Limitation of Liability

To the fullest extent permitted by law, MePlus Gem shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or services. Our total liability to you for any claim arising out of or in connection with these terms shall not exceed the price paid for the goods.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms

We reserve the right to amend these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of any amended terms.

13. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

MePlus Gem Pty Ltd

Email: info@meplusgem.com